Monthly
$15
per user license / month
A shared workspace for your customer team, billed monthly.
Pricing and packages
One workspace. Pricing that scales with your team.
Choose monthly or annual workspace billing, then add the channels and operating workflows your team needs. All prices below are in USD.
Workspace pricing
Team conversation management, WhatsApp-first inboxes, assignment, notes, saved replies, labels and follow-up tracking, with core AI assistance.
Annual
$162
per user license / year
Equivalent to $13.50 per user/month. Save 10% with annual billing.
Enterprise & managed operations
Custom scope
Group monitoring, Customer Rooms, workflow panels, integrations and managed implementation tailored to your operation.
Get a USD quoteApplicable taxes, WhatsApp/provider usage, SMS, voice, provider-backed email and custom services are charged separately. Your quote specifies connected channels, usage and implementation scope.
Fixed scope
WhatsApp Group Ops Audit
A fixed-scope audit of how your WhatsApp group operations actually run today.
For teams that run their business in WhatsApp groups but have no visibility into response times or dropped threads.
What you get
- Map every client, dealer, and vendor group — and who is responsible for each one
- Find SLA gaps, unanswered threads, and the leak points where enquiries quietly die
- Leave with a written findings report and a prioritized fix list your team can act on
Managed operations
Managed Group Operations
Your first batch of groups, set up with SLA monitoring and run with you.
For teams that want group operations running properly before rolling out to every group and branch.
What you get
- First set of groups connected with SLA timers, breach alerts, and escalation paths
- Owner workflows agreed: who answers, who escalates, and what counts as resolved
- Weekly manager reports on response times, overdue work and resolution
Reporting
WhatsApp Ops Reporting
Daily and weekly operational reports on group and inbox activity.
For owners and managers who want to see how customer conversations are actually being handled, every day.
What you get
- Daily report of response times, SLA breaches, and unanswered threads
- Weekly rollups by team, group, and agent for management review
- Delivered to owners on WhatsApp or email — no dashboard babysitting
Campaigns
Cloud API Campaign Operations
Compliant WhatsApp template campaigns, run end to end.
For teams that want reminders, reactivation, and announcements sent properly — without risking their WhatsApp number.
What you get
- Template setup and approval on the WhatsApp Cloud API
- Audience building, sends, and replies routed into the team inbox for follow-up
- Delivery, read, and reply reporting after every campaign
Regulated teams
Conversation Ledger for Regulated Teams
Durable, auditable conversation records for high-stakes client work.
For financial advisors, agencies, and other teams whose client conversations need to survive audits and disputes.
What you get
- Client conversations captured in a durable, searchable record
- Auditable history for advisors and agencies handling sensitive, high-stakes clients
- Retention and review workflows that stand up to scrutiny
How scoping works
Put the right operating workflows around your workspace.
Tell us your group count, connected channels and reporting needs. We’ll send a written USD quote with the implementation, operating responsibilities and usage charges clearly set out.
1
Tell us what you run
How many groups, which channels, how big the team, and what reporting your managers need.
2
We send a scope
A clear, written scope for the package: what gets set up, what gets delivered, and when.
3
Start small, then expand
Configure the workspace and your busiest workflows, then extend ownership and reporting across groups, campaigns and calls.
Looking for the product itself?
Every package runs on the Bow Chat platform: team inbox, WhatsApp group SLA monitoring, campaigns, calling, and reporting. Explore the workflow-level solution pages for the details.
Browse Bow Chat solutions